Leaked audio details Shopify’s plans for AI-first customer support as workers fear they’ll be replaced by AI
Earlier this month, Shopify executives unveiled a road map for the company’s support division, putting AI squarely at the…
Shopify has conducted quiet layoffs in recent weeks. Big AI plans have workers worried a larger cut is on the way.
Shopify employees are once again bracing for mass layoffs. Only three months after the Canadian e-commerce behemoth laid off…
The top products Amazon influencers sold during Prime Day, from teeth whitening strips to a ‘colster’ for hard seltzer cans
Amazon’s marketing strategy relies heavily on influencers, and Prime Day is no exception. The company used social media stars,…
Amazon CEO Andy Jassy now has 16 direct reports. See the growing and evolving list here, including a newly promoted executive from Alexa.
Amazon recently established a new AI division that reports to CEO Andy Jassy. Rohit Prasad, SVP and head scientist…
Leaked Microsoft polls show employees feel much worse about culture and leadership than at the beginning of the year
Internal polls viewed by Insider show that Microsoft employees are significantly less satisfied with the company’s workplace culture and…
Ongoing strikes could halt Hollywood’s momentum after the ‘Barbenheimer’ bump, but 4 industry insiders and analysts are still optimistic about the future of these 5 entertainment companies
The box office is back thanks to a historic weekend from a pair of mid-summer blockbusters, but Hollywood insiders…
A Morgan Stanley exec breaks down how the bank courts tech partners like OpenAI
Sean Manahan’s team at Morgan Stanley met with what was then an up-and-coming research nonprofit two years before OpenAI…
OpenAI admits GPT-4 may be worse on some tasks after users complained the model is ‘lazier’ and ‘dumber’
According to OpenAI, the company that created ChatGPT, GPT-4’s performance may be worse on some tasks because users have…
Etsy made 2 massive acquisitions at peak tech valuations. Two years and a $1 billion write-off later, it has buyer’s remorse as it sells Elo7.
Two years after making two high-profile acquisitions, Etsy executives revealed on Tuesday that one did not go as planned….
Jefferies CEO Richard Handler says people should embrace the haters in his advice to wannabe leaders. ‘This means you are doing something really right.’
When larger rivals start hating on Jefferies, says Richard Handler, CEO of investment bank Jefferies, he knows he’s doing…